Welcome to the DOJODIGI Affiliate/Referral Program! By participating in our Affiliate Program (the "Program"), you ("Affiliate") agree to comply with the following Terms and Conditions. This document outlines the terms governing your participation, commission structure, payout schedule, responsibilities, and other critical aspects of the Program.

1. Program Overview

1.1 DOJODIGI offers Affiliates the opportunity to earn a commission for referring new customers to DOJODIGI’s platform. Affiliates will earn a 10% commission on each paying referral for up to 24 months.

1.2 The commission increases to 20% if the Affiliate assists in directly closing the sale (including securing payment).

1.3 Commissions are paid monthly, following a 60-day hold period for each payout.

2. Eligibility and Registration

2.1 Anyone with a DOJODIGI account may apply to become an Affiliate.

2.2 Affiliates are not considered employees, agents, or representatives of DOJODIGI and may not represent themselves as such.

2.3 DOJODIGI reserves the right to accept or reject any Affiliate application in its sole discretion.

3. Unique Affiliate Links and Tracking

3.1 Each Affiliate will receive a unique affiliate link to track referrals. All referrals must sign up through this link to ensure commission eligibility. If their unique affiliate link is unavailable or not applicable, they may submit their affiliate request through the submission form provided at the start to ensure commission eligibility.

3.2 DOJODIGI is not responsible for tracking issues that may arise from cookies being disabled on a user's device, or any technological limitations impacting link tracking.

3.3 If a referred customer does not use the Affiliate's link to register, DOJODIGI may consider retroactive requests on a case-by-case basis; however, DOJODIGI is not obligated to assign referrals retroactively.

3.4 Limitation on Retroactive Adjustments: Requests for retroactive commission adjustments (for referrals that did not use the affiliate link) will be considered only within fifteen(15) days of the referral’s sign-up. Beyond this timeframe, no retroactive commission adjustments will be made.

4. Responsibilities and Code of Conduct

4.1 Affiliates may engage in cold outreach but must not misrepresent themselves as being officially associated with DOJODIGI.

4.2 Affiliates are responsible for connecting referred customers with DOJODIGI and assisting through the process of booking a live demo with DOJODIGI. Failure to comply may result in the forfeiture of commissions.

4.3 Affiliates must be professional and polite and may not engage in any deceptive or unethical practices, including, but not limited to, spamming, misrepresenting DOJODIGI’s services, or providing inaccurate information. Legal action may be taken against the Affiliate if their actions andpractices damages DOJODIGI's reputation.

4.4 Fraud Prevention and Compliance Monitoring: DOJODIGI reserves the right to monitor Affiliates’ activities to prevent fraudulent behavior or non-compliance with these Terms. If DOJODIGI suspects any suspicious activity, it may suspend or terminate the Affiliate account, withhold commissions, and report any potential violations to relevant authorities as necessary.

4.5 Non-Circumvention: Affiliates agree not to solicit DOJODIGI’s existing customers for similar or competing services. Affiliates also agree not to directly solicit or engage with any DOJODIGI employee, contractor, or other Affiliate without prior written consent from DOJODIGI.

5. Commission Structure

5.1 Affiliates earn a 10% monthly commission on each paying referral for up to 24 months as long as the customer remains active and in good standing.

5.2 If the Affiliate directly closes the sale and the customer completes the registration and payment process independently, the commission rate increases to 20%.

5.3 Commissions are calculated only on the amounts received by DOJODIGI after any discounts, promotions, taxes, or refunds are applied.

5.4 DOJODIGI reserves the right to modify the commission structure and amount at anytime.

5.5 Restricted Payout on Non-Qualified Sales: DOJODIGI reserves the right to withhold or reduce commission payments if sales are deemed non-qualified. This includes fraudulent transactions, unauthorized or duplicate sales, or any sales generated through prohibited practices.

6. Payouts and Payment Schedule

6.1 Commissions are paid on a monthly basis, typically within the first week of the month.

6.2 DOJODIGI enforces a 60-day hold on all payouts to account for eligibility, cancellations, chargebacks, or refunds.

6.3 Commission payments will be disbursed to the bank account or payment method provided by the Affiliate at registration. DOJODIGI reserves the right to adjust payment schedules and methods as needed.

6.4 Affiliates are responsible for any fees, taxes, or charges associated with receiving commission payments.

7. Reporting Requirements

7.1 Affiliates must submit a completed reporting form via the provided link for each customer referral to ensure accurate tracking within three(3) days of referring the customer.

7.2 DOJODIGI will review the form and verify whether the referred customer has converted to a paying customer.

7.3 Failure to submit timely or accurate reports may result in delays or forfeiture of commission payments.

8. Refunds, Chargebacks, and Adjustments

8.1 If a referred customer receives a refund or issues a chargeback within 60 days of their initial payment, the Affiliate’s commission for that referral will be voided.

8.2 DOJODIGI reserves the right to adjust commissions if there are any payment discrepancies, suspected fraud, or unauthorised transactions.

9. Termination and Account Suspension

9.1 DOJODIGI reserves the right to terminate any Affiliate’s participation in the Program at any time, for any reason, including but not limited to, violation of these Terms, fraudulent activity, or misuse of the affiliate link.

9.2 Affiliates may voluntarily terminate their participation in the Program by providing written notice to DOJODIGI.

9.3 Upon termination, any pending or future commissions will be forfeited. Affiliates agree to cease all promotion of DOJODIGI services immediately upon termination.

9.4 Termination for Misrepresentation or Unauthorized Claims: DOJODIGI reserves the right to terminate an Affiliate’s participation in the Program if the Affiliate is found misrepresenting DOJODIGI, making unauthorized claims, or failing to adhere to DOJODIGI’s brand guidelines. Terminated Affiliates forfeit any pending commissions.

10. Program Modifications

10.1 DOJODIGI reserves the right to modify, update, or discontinue the Program at any time without prior notice.

10.2 Affiliates will be notified of any significant changes to the Program via the email address associated with their account.

10.3 Non-Guaranteed Access to Product Updates or New Features: DOJODIGI reserves the right to modify, discontinue, or restrict Affiliate access to certain Program features, updates, or new services without notice. Affiliates are not guaranteed continued access to all features in the event of changes to DOJODIGI’s platform.

11. Confidentiality and Intellectual Property

11.1 Affiliates agree to keep all information regarding DOJODIGI’s business operations, strategies, and the Program strictly confidential.

11.2 All intellectual property related to DOJODIGI, including logos, trademarks, and promotional materials, remain the exclusive property of DOJODIGI. Affiliates are permitted to use approved materials solely for the purpose of promoting DOJODIGI in connection with the Program.

11.3 Non-Competition Clause for Affiliates with Insider Access: Affiliates who gain direct access to DOJODIGI’s proprietary information or technology (e.g., during a consultation or training session) agree not to develop, market, or promote any software, product, or service that competes with DOJODIGI for a period of one year from the date of access.

11.4 Misuse of DOJODIGI Branding or Materials: Affiliates may only use DOJODIGI-approved marketing materials in a manner consistent with DOJODIGI’s brand guidelines. Any misuse, alteration, or unauthorized creation of materials featuring DOJODIGI’s logo, trademarks, or intellectual property is grounds for immediate termination.

12. Liability Limitations

12.1 DOJODIGI is not liable for any damages, losses, or costs incurred by Affiliates as a result of participating in the Program, including, but not limited to, lost earnings, business interruptions, or reputational harm.

12.2 Affiliates participate in the Program at their own risk, and DOJODIGI does not guarantee any specific earnings or success.

12.3 Affiliate Indemnification: Affiliates agree to indemnify and hold DOJODIGI, its employees, and affiliates harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from or related to the Affiliate’s conduct, violation of these Terms, or any actions deemed harmful to DOJODIGI’s reputation or business.

13. Compliance with Laws

13.1 Affiliates must comply with all applicable laws, including data protection regulations and advertising standards, when promoting DOJODIGI services.

13.2 DOJODIGI reserves the right to terminate any Affiliate found in violation of relevant laws or regulations.

14. Independent Contractor Relationship

14.1 Affiliates act as independent contractors and not as employees, agents, or representatives of DOJODIGI. Nothing in this Agreement creates a partnership, joint venture, or employer-employee relationship between DOJODIGI and any Affiliate.

15. Governing Law and Dispute Resolution

15.1 These Terms are governed by the laws of the Republic of Singapore.

15.2 Any disputes arising from or related to this Program shall first be resolved through mediation. If unresolved, disputes shall be subject to arbitration in Singapore.

16. Miscellaneous

16.1 Affiliates may not assign or transfer their rights or obligations under these Terms to any other party.

16.2 DOJODIGI’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

16.3 If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.