2024

Privacy Policy

Your Privacy & Data Matter to Us at DOJODIGI.

At DOJODIGI, we are dedicated to protecting your privacy and ensuring the security of your personal information. Please review this Privacy Policy carefully to understand our practices concerning your personal information. By using DOJODIGI and providing your personal data you consent to its collection and use in line with the policy. This Privacy Policy complies with Singapore's Personal Data Protection Act (PDPA). To withdraw your consent, email us at [email protected] or via the other means available in the "Contact Us" section.

NOTE: DOJODIGI is a brand name owned and operated by Magnolia Enterprises PTE LTD. All references to DOJODIGI throughout this policy shall include Magnolia Enterprises PTE LTD. DOJODIGI adheres to the privacy practices and policies outlined herein as part of its commitment to safeguarding your Personal Information and providing a secure, compliant SaaS platform.

1. Overview

DOJODIGI (“DOJODIGI,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect, use, and safeguard your Personal Information when you interact with our platform, services, websites, and app at [dojodigi.com, ae.dojodigi.com & app.dojodigi.com].

By accessing or using our platform, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with our policies, please discontinue the use of our services.

DOJODIGI may revise this Privacy Policy at any time. We encourage you to review it periodically. Continued use of the platform after changes are made constitutes acceptance of the updated policy.

This Privacy Policy is subject to the DOJODIGI Terms and Conditions. Our services form part of the platform as described therein.

2. Types of Information We Collect and How We Collect It

DOJODIGI may collect two types of information:

Personal Information: Information that can identify you, such as your name, email address, contact number, employer, and billing details.

Non-Personal Information: Data that does not directly identify you but may relate to your interactions with our platform (e.g., browsing habits, cookies).

Information We Collect Directly:

When you sign up, contact us, subscribe to our newsletter, or use our platform, we may ask for details like your name, contact information, and company details.If you submit information about other individuals, you must ensure you have their consent to do so.

Information We Collect from Third Parties:

We may receive data about you from trusted third-party partners, including marketing firms, public databases, and event organizers. DOJODIGI takes reasonable steps to confirm that this information was collected lawfully and with your consent.

Information We Collect Automatically:

Using cookies, tracking pixels, and similar technologies, we gather data about your interactions with our platform. This includes:

IP addresses for security purposes. Navigation patterns to enhance user experience. Our use of cookies and similar technologies may collect non-personal data, such as device type and usage patterns. Adjusting your browser settings to disable cookies may affect your ability to access certain features on the platform

For more on our use of cookies, refer to our Cookies Policy.

Information From Children

DOJODIGI does not knowingly collect, use, or disclose information from individuals under 16 years of age. If we discover that such data has been provided without appropriate consent, we will promptly delete it. If you become aware of a child providing such data, please contact us at [[email protected]].

Do Not Track

DOJODIGI does not currently respond to Do Not Track (DNT) signals sent by browsers. We will continue to monitor developments in DNT standards and update this policy if necessary

3. How DOJODIGI Uses Personal Information

We use the information collected for the following purposes:

Platform Functionality and Development: To provide and improve our platform’s features, including workflows, analytics, and user experience.

To enable seamless integrations with tools you may use.

Customer Support and Updates: To assist users with technical issues, verify accounts, and ensure the platform runs securely.

Business Operations: To handle billing, compliance, and service delivery efficiently. To monitor for fraud or other unauthorized activities.

Communication: To share updates, security alerts, marketing content, or invitations to participate in feedback opportunities. Your personal information may also be used to respond to inquiries, send promotional materials, and notify you about updates, security alerts, and administrative messages.

Advertising and Analytics: To provide personalized marketing campaigns. To measure the effectiveness of our advertisements and improve campaign targeting.

Compliance with Singapore PDPA

Under the PDPA, we ensure that your Personal Information is collected, used, and disclosed only with your consent or when it is necessary to fulfill contractual or legal obligations.

Retention of Information

We retain Personal Information only as long as necessary for business, legal, or regulatory purposes. Where possible, we anonymize data for analytics and improvements. Data transfers to servers outside Singapore comply with PDPA guidelines.

4. How DOJODIGI Protects Your Information

DOJODIGI employs reasonable administrative, technical, and organizational measures to safeguard your Personal Information. These include:

Secure servers and data encryption protocols.

Regular system audits to prevent unauthorized access or breaches.

Users are also responsible for maintaining secure credentials. If you suspect a breach, contact us immediately at [[email protected]].

In the event of a data breach, we will notify you and the appropriate authorities as required by law. We will take immediate steps to mitigate the breach and prevent further unauthorized access.

Data Protection Framework & Compliance

DOJODIGI adheres to international best practices and local laws, including Singapore’s PDPA, to protect your Personal Information.

Our safeguards include:

- Secure storage and encryption of Personal Information.

- Regular audits and compliance checks to identify and address vulnerabilities.

- Adherence to data minimization principles to collect and process only the necessary data.

DOJODIGI works with trusted technology and service providers to maintain the highest standards of data protection and privacy.

5. When DOJODIGI Shares Information

We may share your information:

With Service Providers: For operational tasks like cloud storage, analytics, and marketing assistance.

For Legal Compliance: To comply with court orders, regulatory requirements, or law enforcement investigations.

With Your Consent: If you agree to data sharing for specific purposes.

DOJODIGI will never sell your Personal Information for monetary gain.

Your personal information may be transferred to, and maintained on, servers located outside of the Republic of Singapore where the data protection laws may differ from those in your jurisdiction. By submitting your personal information, you agree to this transfer, storing, or processing.

We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are required to protect your information and use it only for authorized purposes. In the event of a merger, acquisition, or sale of assets, your personal information may be transferred under the same terms as outlined in this Privacy Policy.

You have the right to access, correct, delete, or restrict the processing of your personal information and withdraw your consent. To exercise these rights, please contact us at [[email protected]].

6. Third Party Rights & International Transfers

Third Party Rights
Our websites and app may contain links to third-party websites or services that are not operated by us. DOJODIGI is not responsible for the privacy practices, content, or data handling policies of third-party websites or services linked to our platform. We encourage users to review the privacy policies of these third-party integrations & services before engaging with them.

International Transfers

DOJODIGI primarily operates within Singapore. However, as a SaaS platform, some Personal Information may need to be processed by trusted third-party service providers located in other jurisdictions. DOJODIGI takes reasonable measures to ensure that such transfers comply with the PDPA, including verifying that the recipient country provides comparable data protection standards (Eg CCPA, GDPR). While we strive to maintain the highest levels of protection, we cannot guarantee absolute security in all circumstances and are not liable for breaches or incidents caused by factors beyond our control.

7. Indemnification

DOJODIGI shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your data via your use of our services or your inability to access or use our services.

8. Your Legal Rights

DOJODIGI respects your rights concerning your Personal Information. Under Singapore’s PDPA, you have the right to access, correct, or withdraw your consent regarding the collection, use, and disclosure of your Personal Information.

Access and Correction: If you wish to view or update your Personal Information, contact us via email at [[email protected]]. We will require sufficient identification to process your request.

Withdrawal of Consent: You may withdraw consent at any time for specific uses of your Personal Information. However, please note that this may impact the services we can provide to you.

Retention of Information: DOJODIGI will retain Personal Information only as long as necessary for business or legal purposes. After the retention period, data is securely deleted or anonymized.

Advertising and Marketing Preferences

You may opt out of receiving marketing emails by clicking the "unsubscribe" link in our emails or emailing us at [[email protected]]. However, if you choose to opt out, you may not receive essential service-related communications that are critical for your use of DOJODIGI’s platform (e.g., updates about your account, security notifications). DOJODIGI is not liable for any issues or inconveniences arising from your inability to receive such essential communications. We strongly recommend maintaining subscription to essential updates to avoid disruption to your services.

Your Responsibilities

You are responsible for maintaining the confidentiality of your account information and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

9. Contact Us

For any questions or concerns about this Privacy Policy, your data, or your rights, please contact us at:

DOJODIGI Customer Support Team

Email: [[email protected]]

WhatsApp: [DOJODIGI WhatsApp]

Mailing Address: [60 Paya Lebar Road #07-54, Singapore 409051]

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Updated 15 December 2024

An email was sent to all existing customers regarding this update.