All About Ecommerce

All About Ecommerce

DOJODIGI Team

Contents:
Benefits

Part 1:
Building Your Ecommerce Store
Ecommerce Automation
Best Practices

Part 2: All About Payments & Invoices (Read here)
- Setting Up Your Payment Gateway
- Invoices
- Recurring Invoices
- Setting Up Autopayments in Recurring Invoices
- Invoice Automations
- Transactions
- Documents & Contracts
- Orders
- Shipping & Tracking
- Refunds
- Subscriptions
- Payment Links
- Products
- Coupons
- Settings

What is E-commerce?

E-commerce, or electronic commerce, refers to the buying and selling of goods and services over the internet. It encompasses a wide range of online business activities for products and services, including retail shopping, banking, investing, and rentals. E-commerce has revolutionized the way businesses operate, offering a convenient, efficient, and scalable means of conducting transactions.

Building an E-commerce Site

Creating a successful e-commerce website involves leveraging the right tools and features. DOJODIGI provides a comprehensive suite of e-commerce features designed to streamline the process of building and managing your online store. This guide will walk you through setting up your e-commerce site using DOJODIGI's features.

Setting Up Your E-commerce Store

Building your ecommerce website is largely exactly similar to that of building a normal website on DOJODIGI with our convenient drag and drop feature, over 1000+ of professionally designed templates tailored to different industries, SEO tools & more. Read more about how to build a website in DOJODIGI here.

• Summary: head to the sites tab > websites page, choose from our professionally designed templates or create one from scratch.

Any website/template can be made into an ecommerce store on DOJODIGI. This is because store pages in DOJODIGI are categorized separately from normal site pages to streamline e-commerce management. This separation ensures that product listings, categories, and checkout processes are handled efficiently and don't interfere with the main website content. Store pages are designed with e-commerce functionalities in mind, providing a seamless shopping experience for customers.

How to add a store to any site:

• In the websites page of the sites tab, click on your website

• Click on "edit" for any of the pages to launch the editor

• Click on the + icon on the top left and click on store

  

• Click + add to site and wait for the store pages to load

• Click on the page drop down in the editor and you'll now see a store section with store pages

  

Editing Your Store Pages:

A standard store has five essential pages: the product list, product details, cart page, checkout page, and thank you page.

In this guide, we’ll walk you through how to edit these specific store pages and store-specific elements. For general website editing and elements like fonts, padding, and color, please refer to this link.

Note: All store pages in the editor show a generic view. To see your products displayed after editing, save your work and click on the eye icon at the top to preview your edited page with your products (ensure you have added your products. Read more here).

Tip: Remember to always save your work before exiting a page!

Tip: Save your website footer and headers as section templates and apply them to your store pages for consistency and branding!

Tip: Edit your column and section backgrounds, fonts, button colors to match your websites for consistency and branding!

Product List Page

This page displays all your products. To edit your store page:

1. Click on the Product List Element: A pop-up menu will appear on the left side of your screen.

2. Manage Products:

   • Add, edit, or remove products in your store.

   • This will redirect you to the products page.

3. Enable Sorting:

   • Allow customers to sort your products by criteria, such as best selling.

4. Enable Filtering:

   • Allow customers to filter your products by price or availability (change this in advanced settings).

5. Edit Layout Options:

   • Change how many products are displayed on the product list page.

6. Edit Other Options:

   • Adjust fonts, background color, etc.

Product Details Page

This page is the template for when someone clicks on a product you have listed. All product details pages will have a standardized look set here.

1. Click on the Product Details Element:

   • A pop-up menu will appear.

2. Select Buttons and Related Products:

   • Choose what buttons to add and whether to show related products.

3. Configure Layout of Related Products Section:

   • Adjust the layout as needed.

Note: All product details (name, description, pricing, discounts, sizing, color, etc.) are to be edited in the products page under the payments tab. You can access this page by clicking on manage products in the pop-up menu. This configuration is to set a general product details page for when customers click on any product in your store.

Cart Page

This page shows what your customers have added to their cart.

1. Click on the Cart Element:

   • Edit it as you wish using the pop-up menu.

Checkout Page

This page is where customers finalize their purchases.

1. Click on the Checkout Element:

   • Edit it as you wish.

2. Click on Advanced Settings:

   • Edit details such as enabling sticky contacts, changing form options, validating the customer email, toggling shipping details (for online vs physical products), allowing coupon codes, etc.

Thank You Page

This page is displayed after a purchase is completed.

1. Click on the Thank You Element:

   • Edit it as you wish using the pop-up menu.

By following these steps, you can effectively customize each page of your store to enhance the shopping experience for your customers. Always remember to save your changes and preview them to ensure everything is set up correctly.

Read our part 2 on payments and invoices where we teach you how to use our in-app invoice features, how to add and edit your ecommerce products, track your ecommerce orders, transactions, refunds and more!

Appointment Automation

DOJODIGI's smart Automation & Workflows feature is a game-changer for any business looking to streamline operations, enhance efficiency, and drive growth. Transform how you manage tasks, communicate with customers, and handle everyday processes. Our powerful automation tool covers ecommerce as well.

Here are some simple DOJODIGI Automation ideas for ecommerce management:

With DOJODIGI workflows and automations, the possibilities are endless. While we can't cover everything in this post, we're here to teach you the basics and the logic behind building your own workflows. Learn more here.

Wish these automations could be done for you?

Introducing DOJODIGI Automation Expert - the solution you've been looking for: we build the automations for you!

• Save Time: Want to forget spending countless hours setting up workflows? Let our experts handle everything, so you can focus on growing your business.

• Heavy Lifting Handled: Wish someone else could do the hard work? We manage every detail setting up your workflow while you enjoy the results.

• Instant Application: With our pre-built automation templates, there's no waiting, no hassle—just immediate impact. We offer ready built templates for incoming lead nurturing, email marketing campaigns, database reactivation, appointment management, reputation management and other industry-specific automations! Learn more

• Custom Workflows: Need something unique? We create tailor-made automation workflows perfectly suited to your business needs. Speak with us now!

• Unlimited Executions: Imagine benefiting from unlimited automation executions, ensuring your operations run smoothly and continuously.

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With DOJODIGI Automation Expert, all these can be done for you. Let us transform your business operations with powerful, efficient, and customized automation solutions. Streamline, automate & watch your business succeed with us today! Learn More.

Read our part 2 on payments and invoices where we teach you how to use our in-app invoice features, how to add and edit your ecommerce products, track your ecommerce orders, transactions, refunds and more!

E-commerce Best Practices

1. User-Friendly Website Design:

   • Ensure your website is easy to navigate.

   • Optimize for mobile devices.

   • Use high-quality images and detailed product descriptions.

2. Secure Payment Processing:

   • Implement SSL certificates to protect customer data.

   • Offer multiple payment options.

   • Ensure the checkout process is smooth and quick.

3. Search Engine Optimization (SEO):

   • Use relevant keywords in product descriptions.

   • Create high-quality content to attract and engage customers.

   • Optimize product pages for search engines.

4. Customer Service:

   • Provide multiple contact options (chat, email, phone).

   • Offer easy return and refund policies.

   • Respond promptly to customer inquiries and feedback.

5. Marketing and Promotion:

   • Utilize email marketing to reach out to potential customers.

   • Leverage social media platforms for promotion.

   • Offer discounts, loyalty programs, and special deals.

6. Analytics and Monitoring:

   • Use tools like Google Analytics to monitor traffic and sales.

   • Track customer behavior and preferences.

   • Continuously optimize based on data insights.

Building an e-commerce site with DOJODIGI is a streamlined process that enables you to create a professional online store efficiently, supplemented by robust automations to help boost sales and operations. By following these steps and leveraging the powerful features provided, you can establish a robust e-commerce presence and drive business growth.

Read our part 2 on payments and invoices where we teach you how to use our in-app invoice features, how to add and edit your ecommerce products, track your ecommerce orders, transactions, refunds and more!